Privacy Policy

When you make an enquiry or booking, we collect the details you give us: your name, phone number, email address, travel dates, number of guests and any message or preferences you share.

When you browse the site, we collect standard analytics such as pages viewed and approximate location, used only in aggregate to improve the site.

We use your details to respond to your enquiry, confirm and manage your stay, and answer questions before and during your visit. We may contact you about your specific booking by phone, email or WhatsApp.

We do not sell your personal information to anyone.

We use privacy-respecting analytics to understand how the site is used. You can decline non-essential cookies in your browser without affecting your ability to make an enquiry.

We share details only with the team and caretakers at the resort you are booking, and with service providers (such as a payment processor) strictly as needed to deliver your stay.

You can ask us to access, correct or delete the personal information we hold about you at any time by writing to us. We keep enquiry and booking records only as long as needed for our records and legal obligations.